Wow Baking Ordering Information
Our Ordering Policies and Procedures are described below. To view specific information, click on the short cut link below. If all of your questions are not answered here, please feel free to contact us by phone or email.
Credit Card Processing Policy
Most orders are shipped using standard, overland 5-day delivery schedules. We use United Parcel Service under most circumstances.
Overnight, 2nd Day or 3rd Day Shipment.
You can select Next Day or 2nd Day shipment services to reduce the time in transit with UPS.
Most in-stock orders will ship within our usual order processing time of 2 business days. However, please allow up to 4 business days for us to pack and ship. The total time to receive your package is dependent on the shipping method you choose. The total delivery time is calculated as:
(2-4 days for us to pack and ship) + (shipping transit time) = Total Delivery Time
We do not offer International Shipping.
If you need to track your shipment, please refer to your Order Number on your order Receipt. Please call our store or send us e-mail with your request and we will respond with a status report as soon as possible.
Please note that all charges are stated in United States currency. All weights are stated in US measurements (1 US pound equals approximately 0.45 kg.)
State sales taxes are applied to all shipments within our home State. Sales taxes are not applied to shipments for destinations outside the State. Sales taxes vary according to the category of item ordered and are calculated at the cash register. State tax is charged in accordance with the law and all tax collected is remitted directly to the State and is not kept by this Store. If you have a question about sales tax, please contact the store via e-mail, phone or at your next visit.
Payment for orders will be made via your credit card upon packing the order. Sales tax and shipping charges will be added. Your credit card will be charged on the day that your order is shipped. You will receive an E-mail confirmation that your order has been shipped and your credit card charged.
We accept returns, but only if the product was found to be damaged upon arrival or if the wrong item was shipped. So be sure you’re ordering the right product. If you do have a problem with your shipment, please contact us through the Contact Us section.
We endeavor to provide you with full protection surrounding any personal information such as your name and contact information, including your mailing address, contact telephone number/s, and other pertinent identifying information you may provide to us in order to serve your needs. In addition, we use the latest and most up-to-date security software to encrypt your payment information, including your personal and credit card data. For more detailed information regarding our Security Policy, please click on the Terms and Conditions link provided at the bottom of each page.
Credit Card Processing Policy
We work to protect the security of your information so that no part of your Credit Card can be read during transmission by using Secure Sockets Layer (SSL) encrypting software. Credit Card payments are processed only when we have completed your order according to your instructions and have notified you that the order has been processed and your Credit Card has been charged. If you have any questions about the charges on your Credit Card, please contact us via e-mail or telephone and provide us with your name and your Order Number